Privacy Policy

Privacy Policy

Introduction

Welcome to https://tig-welding-collision-systems.collision-talk.com (referred to as “TIG Welding Collision Systems,” “we,” or “our” in this Privacy Policy). We are committed to protecting the privacy and security of your personal information. This policy explains our data handling practices, ensuring transparency and compliance with global privacy regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in electronic documents
  • General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Data Privacy Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services accessible through links on our platform. These entities have their own privacy policies governing data collection and usage, which are beyond the scope of this statement.

Processing Activities

This policy outlines the types of personal data we process and why. When you:

  • Use our applications and services as an authorized user, we collect account information, payment details, and purchase history.
  • Visit our websites linked to this Privacy Policy, we may gather browsing behavior data and location information (with your consent).
  • Communicate with us via newsletters, emails, calls, or texts, we record the content and method of communication.

Personal Data Collection

We collect various categories of personal data for different purposes:

  • Account Information: This includes usernames, email addresses, and passwords used to access our services.
  • Payment Information: We process details required for processing transactions, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: We may collect banking information for direct debits or credits related to our services.
  • Purchase Information: Data about products or services bought from us, including quantities, dates, and prices.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to enhance user experience.
  • Location Data: With your consent, we may access your location data for personalized content or services.
  • Feedback: We encourage users to provide feedback, which includes names, contact details, and comments.
  • Social Media Information: When you interact with us on social media platforms, we may collect your profile information, preferences, and interaction history.
  • Product Information: Details about products you have enquired about or purchased, including product specifications and usage patterns.

We obtain this data through direct user input, automated technologies (such as cookies), and third parties who provide us with aggregated or de-identified data for analytics purposes.

Cookies

We use cookies to enhance your experience on our website and improve our services:

  • Strictly Necessary Cookies: These ensure basic functionalities like login, session management, and navigation.
  • Preference Cookies: They remember user preferences, such as language settings or display options.
  • Analytics Cookies: Used for analytics purposes to gather insights on how users interact with our site, helping us improve its performance.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data only for as long as it is necessary or relevant for the purposes collected, which may include:

  • Fulfilling service or product orders
  • Providing customer support
  • Maintaining account security
  • Complying with legal obligations
  • Conducting analytics and research

Once the retention period expires or these purposes are achieved, we delete or anonymize the data to protect your privacy.

Security Measures

We implement robust organizational and technical safeguards to secure personal data:

  • Encryption of data at rest and in transit
  • Secure third-party processing partners who adhere to strict data protection standards
  • Regular security audits and updates to identify and mitigate potential risks

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect or solicit personal information from this age group. If you believe we have collected such data by mistake, please contact us, and we will take immediate action to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access to your data and its processing details
  • Rectification or erasure of inaccurate or incomplete information
  • Restriction or objection to the processing of your data under specific circumstances
  • Right to data portability for personal data provided to us
  • Right not to be subjected to automated decision-making processes, except where necessary or legally required
  • The right to withdraw consent at any time

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond within a reasonable timeframe, adhering to applicable laws and regulations.

Changes to Policy

We may update this privacy policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted on this page, and we encourage users to review it periodically. We will notify you of any significant changes via email or through a notice on our website.

Contact Information

For any questions related to privacy, data management, unsubscribing from communications, or exercising your rights, please contact us:

We value your trust in handling your personal data, and we are committed to maintaining transparency and security throughout our operations.